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OUR PRODUCTS CLEARANCE RETURN POLICY FAQs CONTACT US MAP & DIRECTIONS
F U R N I T U R E
  BED ROOM
Bedroom Set & Bed
Bedside Table
Chest & Dresser
Wardrobe & TV Armoire
  DINING+KITCHEN
Buffet & China Hutch
Cabinet & Storage
Dining Table & Chair
Wine Bar & Kitchen Cart
  HOME OFFICE
Desk, Hutch & Office Suite
File Cabinet
Office Chair
  LIVING ROOM
Sofa, Futon & Daybed
Coffee, Side & Console Table
Ottoman, Bench & Chair
Bookcase & Storage Unit
Media Center & TV Armoire
FURNITURE RETURN POLICY
  
 
We are confident that you will be very pleased with your purchase from GiGaInternational.com or GigaFurniture.com. If there is any problem or concern regarding your order upon receipt, we appreciate the opportunity to provide an acceptable solution. Simply CONTACT US and give us a brief explanation of your concern and we will do everything possible to resolve the issue.
 
1. Furniture Replacement Policy:
 
To ensure our customers receive quality merchandise, all furniture sold by GiGaInternational.com or GigaFurniture.com is guaranteed FREE REPLACEMENT for a period of 30 days (unless otherwise stated) from the purchase date to against manufacturing defects or shipping damage.
 
 
2. Furniture Return Policy:
 
The returned merchandise MUST BE in unassembled and unused condition sealed in its original packaging. You may return the product to GiGa International within 30 days of purchase, for a refund of the purchase price minus shipping costs and will be subject to a 15% restock fee due to the costs associated with packaging and shipping heavy furniture. All claims must be made within 30 days after the date of purchase.
 
*There can be no returns on discounted clearance items or items that have been customized or personalized.
 
 
3. Furniture Cancellation Policy:
 

If we are able to cancel your order before it is shipped, there is no a charge for the cancellation. If the product has been shipped, you will be responsible for all inbound and outbound shipping charges. These charges will be deducted from your refund. Cancellations or returns must be authorized in advance. Please contact us at sales@gigainternational.com or call 1-866-866-8899 to issue a return authorization. All claims must be made within 30 days after the date of purchase.

 
* Cancellation made after your credit card payment has been charged, which is subject to a minimum 3% Credit Card Processing Fee.
 
*Please Note: We ship most of our products within 24 hours after you place an order, please contact us as soon as possible if you have ordered a wrong item.
 
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GiGa International Co LTD & Gigafurniture.com Since 1999   All Rights Reserved.